Refund & Cancellation Policy
Clear rules regarding booking cancellations, doorstep inspection fees, and component refund terms.
1. Service Booking Cancellation
Customers can cancel or reschedule their doorstep service appointment free of charge at any time before the technician is dispatched or en route to your location.
2. Doorstep Visit & Inspection Charges
If cancellation is requested after the technician has arrived at your address or while en route, a standard nominal doorstep visit/inspection fee will apply to cover travel and diagnostic time.
3. Advance Deposits for Spare Parts
Advance payments made for specialized TV display panels, mainboards, or imported spare parts are eligible for a 100% refund only if the order is cancelled before part procurement is processed.
4. Service Repair Refunds
Once a repair is approved, completed, and tested in front of the customer, labor charges and completed service fees are non-refundable. Any subsequent issue will be covered under our active Warranty Policy.
5. Refund Processing Timeline
Approved refunds (such as advance part deposits) will be processed back to the original payment method (UPI, Bank Transfer, or Card) within 3 to 5 business days.
6. Unrepairable Television Cases
If a TV is deemed completely irreparable during inspection due to severe panel/liquid damage or component unavailability, only the minimal diagnostic inspection fee will be billed.
7. Cancellation & Refund Support
To cancel an appointment or request a refund for an advance payment, contact Khushi TV Service directly:
Business Name: Khushi TV Service
Address: Victory Building, Kumbharwada Ln, near Cherry's Play School, opp. Cyprian Bldg, Navghar Manikpur, Manickpur, Vasai West, Vasai-Virar, Maharashtra 401202
Phone: +91 9922253948 / +91 97673 55855
Email: electronickhushi38@gmail.com
Independent Service Notice
Khushi TV Service is an independent local service center. All refund and cancellation terms are evaluated directly by our management in according to our service terms.